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FREQUENTLY
ASKED QUESTIONS
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How do I fund my account?
There
are several different ways to send money to online poker
sites. Some of the most popular today are
Firepay, and Neteller. Accounts are set up at each
of these sites, just like a bank account.
Although some credit cards are still funding deposits to
gaming sites, most of the major ones have stopped it
completely. I have found the easiest form is to
verify a checking account with the site, or one of the
companies listed above, and to transfer funds in and out
through my checking account. Each site will list
the methods they accept on their web site.
How do the online poker sites manage my money?
Each
online poker site will have an account set up in your
‘players name’.
Deposits are put directly into this account and
withdrawals are made from this account.
When you enter a game you will choose to take a
certain amount of money with you to this game. You do not have to take your entire bankroll.
When you enter a tournament, the funds are
deducted from your account.
When you are ready to withdraw your money, go to
the cashier and your site and make the request.
Funds are sent out within 7 days at most sites.
Note: Online
poker sites are charged by the companies players use to
transfer money into and out of the sites.
Therefore most sites limit your withdrawals to
once a week, or a set period of time from your last
deposit. This
can take some getting used to.
If you are unsure of your sites policy, find out
before you make your initial deposits.
What is the rake?
Online poker rakes the pot, in the same manner that
casinos do. Money
is removed from each pot to pay the house. Of the
casinos we have reviewed, the variable rake structure is
5% of the pot size, with a maximum of
$3.00 taken from each pot.
Some of the sites have reduced their maximum rake
on their very low limit games and with games with only a
few players.
Tournaments are raked by adding an additional amount to the
entry that is not returned as prize fund monies.
Rakes in tourneys vary from 5, 6 to 10, 12
percent depending on the site and the amount of the
entry.
What happens if I get disconnected in the middle
of a game?
It is important to understand how the individual
online poker sites deal with disconnects in the middle
of a hand that you are involved in. Each site will have
a different policy.
Most of them will protect your hand, as per an
All In situation, unless you do something to fold your
hand. To prevent this feature from being abused, there
is usually a limit of All Ins over a 24-hour period,
which is set by the administrators of each site.
Once your All in limit has been reached, most
sites will automatically fold your hand, if you do not
respond. Most
tournaments do not use the all in function and
automatically fold the hand after a certain period of
time. All
of the sites post their disconnect policy.
Before playing at any online poker site,
familiarize yourself with the specific rules and
policies of that site.
How do I know the game is fair?
All of the sites promote a safe and fair environment. Very
detailed random shuffling algorithms are detailed on
each site and policies and methods to monitor collusion
are detailed on most sites.
Streaks of winning as well as streaks of losing
will come and go online, as they do in live poker games.
The most unbelievable river card will hit during
online poker, as it will during live play. Certain players will seem to always be winning every pot, as
certain seats seem to be hot at a live game.
If you feel like you are in an unfair game, make
a note of the hand number, and game that you are in, the
players at the table, and the reasons that you believe
the game is unfair.
Send your summary to the management.
They will look into it.
All of them claim to have ‘sophisticated
software’ to help monitor and control cheating in the
forms of collusion among players. If you cannot get rid of the feeling of being cheated, or
that the cards are not random, then question yourself as
to why you are playing the game.
Leave. Don’t throw your hard earned money into
a game that you believe is unfair. Find another form of entertainment. Online gaming is not for you.
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